BOOKING POLICY

Please read through our booking information and policies listed below. Once you place a booking with us we assume that you have read and accepted all the terms and conditions described on this website. When you are ready to place a booking, please contact us via email at info@coachellaluxuryvillas.com.

ONLINE RESERVATIONS

You must be 21 years or older to make a villa reservation. All persons under 21 years of age must be accompanied by a parent or legal guardian during their stay.

RESERVATIONS/DEPOSIT AND CANCELLATION POLICY

A deposit equal to package rate is required at the time of booking. Deposits assure accommodations for the scheduled arrival day. Upon arrival, the remainder of the stay is payable upon check-in. Deposits are fully refundable with 14 days’ notice prior to arrival. Modified cancellation policies may apply to reservations made over the following holidays and special events:
Concours d’ Elegance Weekend
Easter Weekend
Memorial Day Weekend
Shrimp Festival Weekend
Fourth of July Weekend
Florida vs. Georgia Weekend
Rates reflect two adults per room. Up to two children, 17 and under, are free when sharing room accommodations with parent(s). A $40 resort service fee is charged per night, per room in addition to room rate and package rate. Rates vary and are based on availability, subject to change without notice and are not available to conference groups.

HOUSEKEEPING POLICIES

At The Villa, all rooms will receive housekeeping services every third day, with the exception of those in the long-term rental program. This includes housekeeping services, bath and linens services, trash removal, vacuuming and loading/unloading of dishwashers. Daily housekeeping services may be requested for an additional fee. Please dial “0” for pricing.

VILLA PET POLICY

Pets (cats and dogs only) are permitted in select villas. A nonrefundable deposit will be charged according to villa type. We allow only one pet per guest room, and pets must be on a leash when on resort property unless in the villa.

CHECK-IN AND CHECK-OUT TIMES

Check-in time is after 4:00 p.m. EST Check-out time is before 11:00 a.m. EST (1:00 p.m. check-out may be available for $75; after 1:00 p.m. full nightly rate applies.)

TAXES

Room rates do not include applicable taxes. An 13% tax will be added to the rates for your total stay.